Shipping policy
Order Placement:
*Note: Once an order has been made on the Crib1992.com store website, we are unable to cancel or change it. Please be sure to double check your orders before submitting for purchase. (Double check the style, size, color, quantity and shipping address)
Order Shipping Rates:
All shipping rates for domestic / international orders will be calculated and displayed at the checkout.
Please double check your shipping address to ensure it is correct before submitting your requested order. Crib 1992 is not responsible for any errors in shipping or non-delivery due to incorrect addresses provided.
Order Tracking:
Once a shipping label has been created for your order, we aim to place the purchased merchandise in the mail within 3-5 business days, but there are no guarantees. Once the order has officially shipped, you will receive an email with your tracking code. Please allow 48 hours for the tracking information to become available.
We request that you do not email Crib 1992 for updates on order tracking as we are unable to respond to those requests. If you have additional questions related to your order, please contact Yoursquad@crib1992.com
If you haven't received your order within 7 days of receiving your shipping confirmation email, please contact us at support@crib1992.com with your name and order number, and we will look into it for you.
HAWAII, ALASKA, PO BOXES, APO/FPO & U.S TERRITORIES
We accept orders shipped to PO boxes and APO/FPO or U.S. territories. Orders shipped to these addresses must be sent via USPS Priority.
International Shipping Policy:
Please allow up to 5-7 business days for your order to be processed, packed and shipped. International orders shipped via USPS are typically delivered within 7-14 business days from the date that it is shipped, depending on your country and selected delivery service. You will receive a shipment notification email with tracking once your order has shipped.
Please reach out to support@crib1992.com for any additional questions regarding international shipping.
Customs, Taxes and Duties:
All applicable customs and import duties, fees, taxes are the responsibility of the customer. We ship your package DDU (duties and taxes unpaid), and we do not collect the VAT, duties and/or taxes therefore we cannot predict what your particular charges may be. If your order does require these additional charges, they must be paid by you in order for your package to clear customs. Some countries may require additional fees paid Collect on Delivery (COD). These fees are paid to the local carrier and are not collected by Crib 1992. If a customer refuses a package or duties we cannot refund the shipping cost.
Customs authorities require that we state the value of your order directly on your package. Customs agents have the right to release or deny release of your package, and in rare cases, may also delay delivery.